Copy these into WhatsApp Business as quick replies. Replace items in [brackets] before sending.
Booking confirmation — New patient
New patient
Hi [Name] 👋
Thank you for booking at Dynamic Vision Constantia Village.
📅 Date: [Day], [Date]
🕐 Time: [Time]
👁️ Optometrist: [Optometrist]
To help us prepare for your visit, please take 2 minutes to complete this short form:
https://dv-intake.pages.dev/
We look forward to seeing you!
Dynamic Vision Constantia Village
Booking confirmation — Existing patient
Existing patient
Hi [Name] 👋
Your appointment at Dynamic Vision Constantia Village is confirmed.
📅 Date: [Day], [Date]
🕐 Time: [Time]
👁️ Optometrist: [Optometrist]
As one of our existing patients, please take 60 seconds to update your lifestyle details before your visit:
https://dv-lifestyle.pages.dev/
See you soon!
Dynamic Vision Constantia Village
Reminder — 24 hours before
Reminder
Hi [Name] 👋
Just a reminder that your eye appointment is tomorrow.
📅 [Day], [Date]
🕐 [Time]
📍 Dynamic Vision, Constantia Village
Please remember to bring your current glasses or contact lenses if you wear any.
See you tomorrow!
Dynamic Vision Constantia Village
Cancellation confirmation
Cancellation
Hi [Name]
Your appointment on [Date] at [Time] has been cancelled.
To rebook, please call us or reply to this message.
Dynamic Vision Constantia Village
📞 [Practice number]
No-show follow-up
No-show
Hi [Name]
We noticed you weren't able to make your appointment today at [Time].
We'd love to reschedule for you — please reply or call us to arrange a new time.
Dynamic Vision Constantia Village
📞 [Practice number]
Tap a day to assign it. Set the full month in advance — the diary will automatically assign the correct optometrist when bookings are made.