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Who's working?
Eye exam
Contact lens
Pathology / Glaucoma
Driver's / Recheck
Meeting / Blocked
Stefan
Linde
Deeper shade = on-duty optom
WhatsApp Message Templates
Copy these into WhatsApp Business as quick replies. Replace items in [brackets] before sending.
Booking confirmation — New patient
New patient
Hi [Name] 👋 Thank you for booking at [Practice name]. 📅 Date: [Day], [Date] 🕐 Time: [Time] 👁️ Optometrist: [Optometrist] To help us prepare for your visit, please take 2 minutes to complete this short form: https://dv-intake.pages.dev/ We look forward to seeing you! [Practice name]
Booking confirmation — Existing patient
Existing patient
Hi [Name] 👋 Your appointment at [Practice name] is confirmed. 📅 Date: [Day], [Date] 🕐 Time: [Time] 👁️ Optometrist: [Optometrist] As one of our existing patients, please take 60 seconds to update your lifestyle details before your visit: https://dv-lifestyle-patient.pages.dev/ See you soon! [Practice name]
Reminder (24hr) — New patient
New patient
Hi [Name] 👋 Just a reminder of your eye appointment on [Day] [Date] at [Time]. 📅 [Day], [Date] 🕐 [Time] 📍 [Practice name] Please remember to bring your current glasses or contact lenses if you wear any. If you haven't completed your intake form yet, please take 2 minutes to fill it in — it really helps us prepare for your visit: 📝 https://dv-intake.pages.dev/ See you then! [Practice name]
Reminder (24hr) — Existing patient
Existing patient
Hi [Name] 👋 Just a reminder of your eye appointment on [Day] [Date] at [Time]. 📅 [Day], [Date] 🕐 [Time] 📍 [Practice name] Please remember to bring your current glasses or contact lenses if you wear any. If you haven't already, please take 60 seconds to update your lifestyle details before your visit: 👁️ https://dv-lifestyle-patient.pages.dev/ See you then! [Practice name]
Cancellation confirmation
Cancellation
Hi [Name] Your appointment on [Date] at [Time] has been cancelled. To rebook, please call us or reply to this message. [Practice name] 📞 [Practice number]
No-show follow-up
No-show
Hi [Name] We noticed you weren't able to make your appointment today at [Time]. We'd love to reschedule for you — please reply or call us to arrange a new time. [Practice name] 📞 [Practice number]
Tap a day to assign it. Set the full month in advance — the diary will automatically assign the correct optometrist when bookings are made.
● Stefan van Rooyen
● Linde Jenkins
● Closed / Holiday
✕ Clear day
Tap mode: Stefan van Rooyen
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